Frequently Asked Questions (FAQ)
What services do you provide?
We provide repair and maintenance services for air conditioners, washing machines, refrigerators, microwave ovens, and water heaters.
How do I book a service?
You can contact us by phone, email, or submit an inquiry through our contact form. Our team will assist you in scheduling a service visit.
Do you provide doorstep service?
Yes, service availability depends on your location and technician availability.
Are repair charges fixed?
Repair charges vary based on appliance type, fault diagnosis, replacement parts required, and service location.
Do you provide spare parts?
Replacement parts may be arranged when required. Availability depends on the appliance model and market supply.
Do you repair all appliance brands?
We service a wide range of household appliance brands. Brand names mentioned on this website are used only for identification purposes.
Which areas do you serve?
We provide appliance repair services in Madurai and nearby serviceable locations, subject to technician availability.
Will I know the repair cost before work begins?
Yes. Customers are informed of applicable inspection charges, service charges, and estimated repair costs before repair work is performed whenever reasonably possible.
Do you offer refunds?
Refund requests are reviewed according to our Refund Policy. Eligibility depends on the circumstances and payment records.
How can I contact customer support?
You can reach us during business hours using the contact details below:
Important Disclaimer
SMART CARE SERVICE is an independent appliance repair service provider. We are not affiliated with, authorized by, endorsed by, or sponsored by any appliance manufacturer, brand owner, or service network unless explicitly stated on this website.
Any brand names mentioned on this website are used solely for identification purposes to describe the types of appliances that may be serviced.